Home ]
Remote Support

HOME


 

OPTIONS

AVAILABLE   NOW

REMOTE SERVICE  WITH PHONE SUPPORT

F I X YOUR  
EVERYDAY COMPUTER PROBLEMS INCLUDING
:

ANTI-VIRUS & MALWARE

STOP POP-UPS

REMOVE ROGUE SPYWARE

FIX GLITCHES, ERRORS

NETWORK SHARING

APPLICATION HELP

STARTUP ISSUES

FIND LOST FILES

OPTIMIZE SYSTEM

DIAGNOSTICS

SETUP SCHEDULED
BACKUPS and MS Updates

 

SKILLED SUPPORT
John Compton personally provides remote service to clients all over Southern California using a secure, encrypted connection, and has pioneered remote support since 1986!

 

FREE REMOTE SOFTWARE
You will be directed to our Free Remote Support Tool download site once your request for support is processed.

 

WE ACCEPT: VISA/MC/AMEX/DISCOVER PayPal

 

Official PayPal Seal
 


 


Welcome to Remote Support From Avenue 18



Greetings!  Avenue 18 Computer is ready to start fixing your PC problems including software setup and glitch fixing, removing viruses, almost anything!
Fast, affordable Professional Grade Support is just a call away.   

Ready for Remote Support?

To get started call to setup a Remote Support session, then
                        


310 829-3129  

Click Next to proceed to the next page...  NEXT

Intel estimates up to 80% of All Computer problems can be solved Remotely!
Complete Anti Virus Services from $89.00. Tune-ups $59.00 with power tools.
Watch all progress during your remote session. Call for estimates on your issue.

REMOTE SUPPORT HOURS:                        MON-FRIDAY 8AM-10PM PST
                                                                           WEEKENDS AS PRACTICAL
 

SIMPLE REQUIREMENTS

PCs & Laptops:    
Windows XP through Windows 7 32/64 bit
Servers:                 Server 2000 thru Server 2008 32/64 Bit 
Internet:                A stable, High Speed BROADBAND connection.
Terms:                    Major Credit Card Payment Visa/MC/AMEX/Disc
Apple:
                     Using MAC?  Click Here.

MORE ABOUT OUR SERVICE

QUALIFIED:  

Owner John Compton (left) spent 5 years as a tech writer in Aerospace and 5 years  in Biomedical Field Service before serving as go to guy in computer services starting in 1989. John is totally focused on support and an articulate "LA Native" dedicated to quickly resolving your computer problems.

PROVEN: Avenue 18 continuously supporting customers as technology specialist since 1989

PAYOFF:

Your hourly productivity will increase with a properly running, tuned PC!
Virus Cleanup services conclude with 100% Clean Reports and improved Tools.

   
SPECIALISTS IN:
  •   COMPLETE ANTI-VIRUS CLEANING - NEVER REFORMAT
 
  •    UPDATE AND MONITOR SERVERS AND BACKUP JOBS
 
  •   TUNE-UP AND DIAGNOSTICS WITH ANALYSIS
 
  •   SOLVE MICRO MYSTERIES - DEVISE WORK AROUNDS AND FIXES
 
  •   RESULTS  -  NO APPLICATION REPLACES A MASTER TECHNICIAN

Our proven downloadable program is designed just for remote support!
   
    Safer Design
 - On-Demand, timer equipped app links to our secure support center
    It's tiny 
- less than 350 kilobytes  i.e. 1/3 of a megabyte
    Requires NO installation  - 2 clicks to start or stop/uninstall
    Requires NO Firewall changes  - just give permission if asked
    Requires NO Web Browser to operate -
Smart Terminal application
    Is an encrypted and secure - 128 bit point to point connection
    Allows us to install critical repair tools
or updates and run them
    Can be copied from a "clean PC" to an infected one via usb drive or CDR
    Works great in Safe Mode with Networking (hardwired), fixed while you watch
    Works along side other remote programs easily with minimal network overhead

The above support file is not "publicly" available - please call for setup directions etc.

AVENUE 18 COMPUTER SUPPORT  310 829-3129

If necessary, you can transfer the Help File from a safe PC using CDR or
USB Flash Memory, then copy to your local PC's desktop etc.
We Also Support other Remote Support Tools such as LOGMEIN and GTMPC.

REMOTE SUPPORT DISCLAIMER
By using our "Remote Support Service" and downloadable tools
you agree that:
Avenue 18 Computer is not in any way liable for consequential damages of any kind.
Some tech problems may not be suitable for resolution via remote support Link.
All remote service and software provided "as is" and at customers sole risk.
You are responsible for backup of your data and applications.
ALL SALES ARE FINAL. U.S. billing addresses preferred.
MAC Users: Please create a Logmein Remote Account here and then call us
once your system is ready for Remote Access. Signup is free for new users!

Remote Support Specials                                     Price Info
 


For more Information about this Service call:
Avenue 18 Computer at 310 829-3129

Remote Support Hours: Mon-Friday 9AM-9PM PST.
Saturday 10AM-2PM. Other hours by arrangement.


Choosing a Great Computer Support Specialist is easy...now getting that support is faster than ever!


Instant Remote Support


Our Remote Support Tools can provide you with instant support when time is of the essence!

We also provide monthly SERVER monitoring services for business Backup and optimum system health.

To connect:

A stable, high speed Internet connection (DSL-CABLE) is required.

Payment is by PayPal and your major credit card.  Once a business relationship is established we can move to a regular billing basis if your prefer.
 

 Trusted Techs

Serving the Los Angeles area for over 20 years with pride and proven skills.


Uniquely Qualified

John Compton provides all our Remote Support.
Our Senior technician and a L.A. native, John has over 24 yrs experience in Microcomputer hardware and systems support. Extensive experience with remote technology helps us to provide fast and effective service for a wide variety of Windows problems and  configuration issues. You can watch while we solve your problems and relax knowing the "expert" is on-site providing cost effective PC service.

More Questions ?

Please feel free to call our offices or Service Hotline to review the remote service process, requirements and costs. Our regular number is 310 829-3129. For urgent or after hours service call the Main # or send emails to
Support@avenue18.com



Thank you for considering Remote Support from Avenue 18 Computer.
 



 

 

       
| Home Page |
Copyright 2013  Avenue 18 Computer  All rights reserved.
Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or
registered trademarks of their respective companies or mark holders.
This page is best viewed with a powerful new computer
 from Avenue 18 Computer!